FAQs

Learn More Below 

 Welcome! Below are answers to the most common member questions.

How do I update my app or email notifications?

To update your notification preferences:

1. Click your profile icon in the top-right corner

2. Select Account Settings

3. Click Notifications from the left sidebar

4. Toggle push notifications or email notifications on/off for direct messages and community updates

If you're still having technical issues, please contact Kajabi Support at support@kajabi.com

How do I access the most up-to-date version of Jacob’s Vegas Insider’s Playbook?

As an active member, you always have access to the latest version.

Simply click the blue “View Ebook” button below to open the current version of the playbook.

This version is updated whenever new strategies, tips, or Vegas changes are added.

Can I share my casino host contact information in the group?

No.

To protect member privacy and maintain group quality, sharing personal casino host contact information is not permitted inside the community.

Please keep all posts focused on Vegas strategies, member questions, trip planning, and group discussion topics.

How do I cancel my membership or turn off auto-renewal?

You can manage your subscription directly from your Kajabi account.

To cancel:

1. Log into your account

2. Go to Settings

3. Select Billing

4. Follow the cancellation steps

Please review the Kajabi help article for step-by-step guidance.

If you run into any issues, message Matt (Moderator) directly for assistance.

Where can I find Jacob’s latest videos and updates?

New videos, guides, and member updates are posted inside the members area.

Be sure to regularly check:

• The Members Dashboard

• Community announcements

• The latest uploaded training modules

How often is member content updated?

Member resources are updated regularly as:

• Vegas promotions change

• Casino policies shift

• New hotel/casino data becomes available

• Jacob releases updated strategies and walkthroughs

Checking in regularly ensures you’re seeing the most current information.

I can’t find something inside the members area. What should I do?

If you’re having trouble locating content:

1. Check the New Members Start Here section

2. Browse the main dashboard categories

3. Use the search feature if available

Still stuck? Message a moderator for help.

Who should I contact if I need help?

For membership questions or access issues, message Cindy directly inside the community.

For Kajabi technical/platform issues, contact:

support@kajabi.com

Still Have Questions?

Message Cindy our Moderator — we’re happy to help.